This policy was last updated in 2022.
Kero Försäljning AB are responsible for the processing of personal data on this website.
THIS IS HOW PERSONAL INFORMATION COLLECTED VIA KERO.SE IS PROCESSED
What personal data do we collect?
We receive personal data mainly via email and from purchases on the website as well as when ordering newsletters and creating an account on kero.se. Telephone number, email address, address, and name are personal data that you may be asked to provide. Collection of cookies is something that we have on the website.
What are your personal data used for?
The information you provide to us is mainly used to be able to answer questions and requests from you, to enable purchase and delivery and to ensure guarantees. Personal data is used to identify you, deliver goods, handle payment, handle returns, fulfill guarantees and to be able to contact you in the event of any problems with delivery.
Data is also used to enable the administration of competitions, offer membership benefits or bonus offers, bookings, surveys and other types of surveys or for marketing such as newsletters.
Data can also be used to improve our website and enable a more positive, personalized and customized experience. As well as enabling targeted information and/or offers.
Do we share your information with third parties?
Kero does not transfer, exchange or sell your information to third parties collected via kero.se unless it is necessary for the specific action you request. Trusted third parties who help run our website have access to certain personal data and have also signed agreements with us on how your personal data shall be protected. Personal data can be handed over to transport companies to be able to hand over the requested product to you and to payment partners to handle purchases.
With your consent, we can also disclose contact details to nearby retailers of our products.
If we consider it necessary for us to disclose your personal information in order to comply with the law, we may disclose personal information to authorities, such as the Police or the Tax Agency.
Non-personally identifiable information may be provided to other parties for marketing, advertising or other use.
How we protect your information
Every page on this website is protected via SSL technology using strong Crypto SSL certificates and highly secure web servers.
To maintain security, a number of security measures are implemented when you provide personal information via the website. Special procedures are in place for handling this.
The information you provide to us is saved for the time deemed appropriate for the specific action. The starting point in all work concerning personal data is the removal of personal information as soon as the information is not necessary to perform the requested task. Personal data that we process for the purpose of fulfilling agreements and legal obligations towards you, such as fulfilling warranty, complaint or right of withdrawal commitments, is processed for the time it is necessary for us to be able to administer the customer relationship and fulfill our commitments and legal obligations towards you
You always have the right to request changes or deletion of your data. Contact our personal data representative Erik Kero at [email protected] to make a request.
What are cookies?
You can change your settings and disable certain types of cookies to be stored on your computer when you browse our website. You can also delete any cookies already stored on your computer, but remember that deleting cookies may prevent you from using parts of our website.
For example, we can use function cookies to remember your language settings and login details. Tracking and performance cookies are also used on the site to analyze traffic on our website and see how our visitors use it. The information collected through tracking and performance cookies does not identify an individual visitor.
These cookies are essential to provide you with services available through our website and to enable you to use certain functions on our website.
Without these cookies, we cannot provide certain services on our website.
These cookies are used to give you a more personalized experience on our website and to remember choices you make when using our website. For example, we can use function cookies to remember your language settings or your login details.
Tracking and performance cookies
These cookies are used to collect information to analyze traffic on our website and how our visitors use it.
These cookies can, for example, track how long you stay on the website or which pages you visit, which helps us understand how we can improve our website for you.
The information collected through these tracking and performance cookies does not identify any individual visitor.
Targeting and advertising cookies
These cookies are used to display advertising that is likely to be of interest to you based on your browsing habits.
These cookies, served by our content and/or advertising providers, may combine information they have collected from our website with other information they have collected independently of your browser’s activities on their network of websites.
If you choose to remove or disable these targeting and advertising cookies, you will still see advertisements but they may not be relevant to you.
How to change consent of cookies?
Apart from strictly necessary cookies, which are used for the website to function and cannot be opted out, we will only place cookies on your device if you consent to this. Please note that if you do not allow cookies, some services or pages on this website may not function as intended or may not be available to you.